Open Internet Disclosure
We are committed to providing all of our customers with the best wireless internet experience possible. We do not block end users from accessing lawful websites, subject to reasonable network management, nor do we block applications that compete with our voice or video telephony services, subject to reasonable network management. “We”, “our”, and “us" refer to Commnet Wireless, LLC, its subsidiaries and affiliates, as well as any other person or entity doing business as Choice Wireless (“Choice”) or Choice Splash and providing services or equipment to you.
Customers can learn more about acceptable uses of our service on our website at: https://www.choice-wireless.com/terms-and-conditions.html
Service Description and Performance Characteristics
Our goal is to provide you with high-speed, reliable wireless internet services. Our Choice 4G broadband mobile wireless service customers can expect typical data speeds of up to 3 Mbps for uploads and 2 Mbps for downloads for its mobile wireless service offerings. Actual speeds may vary due to area, coverage and compression. The speeds provided to Choice Splash fixed broadband customers varies by plan ranging from 1-2 Mbps for uploads and 2-9 Mbps for downloads. Typical data speeds will vary based on your plan. For more information about the services we offer, please view our Rate Plans. Additionally, you can view our coverage map to determine if we offer service in your area.
Network Management Practices
Our network management practices are intended to reduce network congestion and ensure that all our customers have the best wireless internet experience possible. To ensure that all customers enjoy the best possible experience, Choice Wireless uses the network management practices described below, which are consistent with industry standards and the FCC’s Open Internet Rules. We reserve the right to limit throughput or suspend/terminate service, without notice, if service is used in a prohibited manner or if usage adversely impacts or potentially impacts our network or service levels.
Data Use Management
We provide you with data and internet service at full speed up to the amounts provided in your rate plan. When you have used the amount of data allotted for a given billing period, we may reduce data speeds for the remainder of that period. The speed provided with your Choice Splash service may be limited once you use one terabyte of data in a given month. Similarly, the speed provided with your Choice Individual Unlimited Plan, may be limited after reaching 15 gigabytes of data in a given month or 20 gigabytes if subscribed to an Unlimited Family Plan.
Network Optimization Practices
We use techniques such as data compression, caching and transcoding to transmit data files more efficiently on our network. Use of such network optimization techniques enables us to utilize our network capacity efficiently to benefit the greatest number of users. The network management techniques we utilize improves the overall customer experience without a noticeable impact on the content itself.